Last updated: August 2026

This Privacy Policy explains how Myles Taylor Performance Coaching (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit mtperformance.co.uk or use our coaching and consultation services.

We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Myles Taylor Performance Coaching is based at Regen Gym, Croydon. For any privacy-related questions, you can contact us at:

• Email: myles@mtperformance.co.uk
• Phone: +44 7851 712684

Information We Collect

We may collect and process the following information about you:

• Contact details — name, email address, phone number, submitted through our booking system, contact forms, or direct correspondence.
• Booking and consultation information — appointment details and any information you share regarding your goals, training history, or health background during an assessment.
• Health and fitness information — where relevant to injury rehabilitation, strength & conditioning, or general training programmes, we may collect information about injuries, medical conditions, or physical limitations. This is treated as special category data under UK GDPR and is only used to design a safe, effective programme for you.
• Communications — messages sent via WhatsApp, email, or phone regarding your coaching, including any photos or videos shared for movement assessment purposes.
• Technical data — standard website usage data such as IP address, browser type, and pages visited, collected automatically when you use our site.

How We Use Your Information

We use your information to:

• Respond to enquiries and manage bookings
• Design and deliver personalised training, rehabilitation, and coaching programmes
• Communicate with you about sessions, progress, and scheduling
• Improve our website and services
• Comply with legal or regulatory obligations

We do not sell or rent your personal information to third parties.

Legal Basis for Processing

We process your data on the following grounds:

• Contract — to provide the coaching services you’ve booked
• Consent — for health/fitness information you choose to share, and for optional communications such as WhatsApp check-ins
• Legitimate interests — to respond to enquiries and maintain client records
• Legal obligation — where required, such as for financial record-keeping

Where we rely on consent (particularly for health information), you may withdraw this at any time by contacting us.

Booking System

Appointments are managed through Setmore, a third-party booking platform. When you book a session, your name, contact details, and appointment information are processed by Setmore on our behalf. We recommend reviewing Setmore’s own privacy policy for details on how they handle your data.

Sharing Your Information

We do not share your personal information with third parties except:

• Trusted service providers who support our business operations (e.g. Setmore for bookings), bound by their own data protection obligations
• Where required by law, such as a request from a regulatory or legal authority

Data Retention

We retain your personal information only for as long as necessary to provide our services and meet legal or accounting requirements, after which it is securely deleted or anonymised.

Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use the site. You can control or disable cookies through your browser settings at any time.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict how we process your information
• Request a copy of your data in a portable format
• Withdraw consent at any time, where consent is the basis for processing

To exercise any of these rights, contact us at myles@mtperformance.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data has been mishandled.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please get in touch:

• Email: myles@mtperformance.co.uk
• Phone: +44 7851 712684